Delivery

All Lulu and I products are beautifully wrapped and carefully boxed to prevent any damage in delivery.

Australia wide deliveries

We offer FREE SHIPPING to all Australian addresses.*

All of our deliveries are registered and insured and require a signature on delivery. Please note, for all postal box deliveries (PO Box), you may have to show photo ID at your local Post Office when accepting your parcel.

Hint: If you work Full-Time It is sometimes best to have deliveries made to your work address so that you don’t have to rush to the Post Office after hours.

Insurance and tracking of all of our deliveries is a complimentary service that ensures we can track all of your precious purchases from our warehouse to yours or your gift recipient’s door.

You will receive a confirmation of your order despatch when it leaves our warehouse and most of our domestic parcels will be delivered within 2-5 working days depending on your address and location.

*   Our Flat Rate Domestic Shipping Fee relates to all standard deliveries. If you require an express shipment or super speedy delivery, please call us on 02 9700 7070 or email us. Depending on the carrier, we may have to charge a little more freight but we will do everything we can to ensure your parcel arrives on time!

Our couriers usually work Monday to Friday and it is therefore impossible to guarantee Saturday deliveries unless a specific and dedicated courier service has been approved and paid by you in advance. It is best to call us in advance of your order to organise this 02 9700 7070.

International Deliveries

We charge a flat international shipping fee of $45.00 per order to all International addresses.**

Just like our domestic deliveries, all of our International shipments are registered and insured and require a signature on delivery.

You will receive a confirmation of your order despatch when it leaves our warehouse and most of our international parcels will be delivered within 5-10 working days depending on your address and location.

** Our Flat Rate International Shipping Fee relates to all standard deliveries. If you require an express shipment or super speedy delivery, please call us on + 61 2 9700 7070 or email us. Depending on the carrier, we may have to charge a little more freight but we will do everything we can to ensure your parcel arrives on time!

Returns

For information on our incredible "no questions asked", free of charge, 30 day return policy please click here.